Activation Commerciale

(Author : retail in asia)
Walmart has bought another online retailer. This time it’s ModCloth, a fashion brand with a quirky style aesthetic that makes the acquisition about a lot more than clothes.

Walmart acquires ModCloth and its millennial customers

ModCloth employees were told Wednesday morning they now worked for Walmart, according to Jezebel. TechCrunch estimates Walmart’s purchase price is between $50 million and $75 million. The deal is set to be finalized today and announced on Friday. ModCloth is a brand with indie cred. The company carries plus sizes and has a unique approach to fashion that mirrors its founders’ fondness for vintage goods.

The acquisition is being made through Jet.com, which Walmart bought last year for more than $3 billion. Through Jet, Walmart is making its most aggressive moves to date, buying new businesses, introducing new pricing and online features and generally stepping up its game to better compete with Amazon.

In the several months following the Jet acquisition, Walmart purchased Zappos competitor Shoebuy.com and Moosejaw, another online retailer with a reputation for being quirky with a strong following among younger customers. With each acquisition, Walmart strategically buys new customers. It’s part of the company’s overall strategy to grow digital sales and grow their customer base.

Source : retailinasia.com

(Author : Sarah Perez)
Walmart is today rolling out an updated app that will allow those visiting the store’s Pharmacy or Money Services desk to skip having to wait in line, the company says.

Walmart’s app will now let Pharmacy and Money Services customers skip the line

After entering their personal information in the app, customers can order prescription refills or fill out other necessary paperwork from their phone. When they arrive at the store, they will then get in a new “Express Lane,” which lets them move to the front of the line, ahead of those already waiting. The update comes at a time when many businesses are learning how to leverage their mobile presence to facilitate faster transactions at their stores.

Already, quick serve restaurants like Starbucks, Dunkin’ Donuts and Chipotle have introduced “order ahead” in their apps, where customers can place orders and pay ahead of their arrival, for example. Meanwhile, CVS this past summer introduced a way to pay for products, pick up prescriptions and earn loyalty rewards from its app as well.

While Walmart’s app is not about ordering food or drink items, or general shopping, the concept is similar: it’s using mobile to make it quicker to perform real-world transactions.

After entering in your prescription information in the revamped app, customers will be able to complete their transactions in just a few steps, the company explains.

For prescriptions, they’ll open the app and tap “prescription ready for pickup,” then enter their PIN or use Touch ID to activate the camera. At the register, they’ll scan the code displayed there, which connects the app to the current transaction. The Walmart associate will hand over the prescription and the transaction is done. Payments are handled by Walmart Pay and the eReceipt is sent to the app.

Previously, customers could refill prescriptions in the app, but couldn’t track order status, view pricing, or manage their pickup details as they can now. Walmart Pay, as a reminder, is Walmart’s own mobile payments service.

The service relies on scannable QR codes, which have made a surprising gain in retail stores as means of connecting phones to registers. Walmart’s mobile payments service was first announced in December 2015, and rolled out nationwide to all U.S. stores in July of last year, following the retailer’s more disastrous attempts to work on a consortium-backed Apple Pay competitor called Current C, which fell apart last year.

Like the Walmart Pharmacy, the Money Services desk will use similar technology for sending funds using the app. Today, millions of customers transfer money from a Walmart store each month, the company says. Now, they’ll be able to fill out their paperwork in the app, then tap “money ready to send” to start the transfer process.

Again, they’ll use a PIN or Touch ID to activate the camera, and scan the code at the register. Customers will then verify their information and pay. The receipt and reference number is sent to the app where it can be texted or emailed to the recipient. Money Services via mobile won’t be available in all Walmart locations, but the company says that nearly 1,200 stores will feature the Express Lanes for the Walmart app users.

The new capabilities, including both the Money Services and Pharmacy “Express Lanes,” will start to roll out this March, with support for nearly all of Walmart’s 4,700 stores expected by this fall. The app, which reaches over 26 million customers monthly, will introduce the new features on both iOS and Android.

Source : techcrunch.com

(Author : Marianne Wilson)
Walmart has added another online asset to its battle against Amazon.

Walmart acquires specialty outdoor retailer
The chain announced it has acquired Moosejaw, an outdoor retailer know for its social media marketing expertise and strong online following among younger consumers, for approximately $51 million. The acquisition, which closed on Feb. 13, is Walmart’s second acquisition in less than two months. In late December, the chain’s Jet.com unit acquired online footwear retailer ShoeBuy.
Founded in 1992 and based in Madison Heights, Michigan, Moosejaw has a significant web presence and also operates 10 stores. It carries more than 400 brands, including such higher-end labels as Patagonia, The North Face, Marmot, and Arc’teryx.
Walmart said that Moosejaw will continue to operate its site and stores as it has in the past, and will be run as a standalone and complementary brand to the discounter’s other e-commerce sites.
“Moosejaw CEO Eoin Comerford, his executive team, and Moosejaw’s 350-plus employees will continue to be based in Michigan, and will join our new U.S. e-commerce retail organization,” Walmart stated.
Walmart also noted that Moosejaw suppliers “that are interested in expanding their consumer reach will now have the opportunity to serve more customers through Jet.com and our other e-commerce sites.”

(Author : Jana Pijak)
Walmart’s Holiday Helper Staff Aimed to Speed Up Checkout Times.

Department Store Holiday Helpers

Walmart’s in-store holiday helpers were stationed in stores across America this past December in an attempt to speed up checkout times while providing customer service in the process.

Wearing bright yellow uniforms and holding signs that read “S’no line here!” the helpers aided department store visitors with wayfinding, leading them straight to checkout lines that were made speedier and more efficient with their presence — easing the stress of consumers who are used to more hectic holiday shopping experiences.

While simple, Walmart’s decision to hire holiday helpers was one that eased the lives of those doing their holiday shopping, a task that is synonymous with long in-store lineups and massive crowds. This marketing tactic not only improved consumer engagement but also ensured that Walmart’s in-store transactions were handled more efficiently internally.

Source : trendhunter.com

(Auteur : Tanguy Merrien)
Le géant de la distribution américain vient de créer un service de vente de véhicules, VN et VO, dans 25 de ses centres et quatre villes du sud du pays. D’ici deux ans, l’initiative pourrait s’étendre aux 10000 points de vente de l’enseigne…

Walmart va commercialiser des voitures

Des voitures disponibles dans des centres commerciaux est une initiative enfin devenue réalité. En tout cas aux Etats-Unis. En effet, le géant de la distribution US, Walmart, va commercialiser à compter du 1er avril prochain des véhicules neufs et d’occasion dans vingt-cinq de ses centres, tous situés dans quatre villes du sud du pays : Dallas, Houston, Phoenix et Oklahoma City.

La démarche est rendue possible grâce à l’accord passé entre Walmart, CarSaver, spécialiste de la distribution automobile sur le Net aux USA, une sorte d’AramisAuto américain, AutoNation, un des plus grand concessionnaires outre-Atlantique ainsi qu’Ally Financial, une société de financement.

A terme, CarSaver a annoncé vouloir incorporer tous les centres Walmart du pays d’ici deux ans. 10 000 sont dénombrés aux USA. Concrètement et dès le début de l’opération, les centres Walmart sélectionnés intégreront des stands CarSaver où les vendeurs feront le lien avec les clients, leur proposant des véhicules neufs, d’occasion ou zéro kilomètre accompagnés de services de financements.  A l’issue de ces premiers contacts, CarSaver mettra directement en relation, via téléphone ou Internet, le client avec un des points de de vente du groupe AutoNation pour finaliser la vente.

Source : journalauto.com

(Auteur : Jeanne Dussueil)
Walmart, le géant américain de la grande distribution, a annoncé le rachat pour 70 millions de dollars de Shoe Buy, spécialisé dans la vente de chaussures. Cette acquisition est réalisée via sa nouvelle filiale Jet.com, entreprise e-commerce américaine rachetée 3 milliards de dollars l’été dernier par Walmart.  

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Lancé en 1999, ShoeBuy affiche à ce jour 800 marques partenaires dans l’habillement, les chaussures et les accessoires pour hommes, femmes, et enfants. En 2006, le site avait été racheté par le groupe américain IAC (propriétaire notamment de Match Group, Ask, Vimeo). ShoeBuy revendiquait alors 1 300 marques partenaires. De fait, l’Américain n’aura pas construit la même notoriété que le rival Zappos, passé dans le giron d’Amazon en 2009.

Walmart, le groupe historique aux 11 500 magasins présent dans 28 pays au travers de 63 enseignes, entend ainsi accélérer face au groupe de Jeff Bezos. ShoeBuy, qui livre les produits de sa plateforme dans 50 pays, lui permet surtout d’étendre ses activités, face à l’appétit de son rival. ShoeBuy va venir renforcer Jet.com, «dans cette catégorie, où les produits sont en longue traîne, génèrent des marges importantes, et où les marques sont difficilement répliquables», a indiqué Marc Lore, cofondateur de Jet.com dans une interview à Recode. L’enjeu sur ce segment est de taille. Depuis fin 2015, Amazon a précisé ses intentions dans l’univers de la mode, en annonçant la conception et la vente de ses propres marques de prêt-à-porter.

Basée à Boston, ShoeBuy restera active et Jet.com supervisera les 200 employés du site. En 2016, Walmart, la maison-mère, a présenté 482 milliards de dollars de chiffre d’affaires.

Source : frenchweb.fr

(Author : kate Dingwall)
Shopping at Walmart is no longer just about low-price groceries and home goods now – consumers can purchase luxury products, including platinum watches and leather goods, from Walmart’s new shopping platform.

consumers-can-buy-and-sell-luxury-brands-at-walmart

Celine bags (retailing for over $3000), Miu Miu sunglasses, Chanel perfume, Michael Kors handbags, and Rolex watches  (retailing for over $65,000), have reportedly been found on Walmart’s e-commerce platform.

Walmart’s third-party e-commerce platform, which is integrated seamlessly into the brand’s regular e-commerce platform, allows independent sellers to sell new or like-new products. The website carries everything from toys to games to luxury items.Walmart launched its marketplace in 2009, but the website just received a major design overhaul. This upgrade on the marketplace platform puts Walmart in direct competition with Amazon and eBay.Walmart.com is the second-most-visited e-commerce website in the United States, bringing in 88 million visitors per month. This expansion allows Walmart to reach a wider range of consumer by giving by stocking merchandise on its website that it may not have in its stores, like Michael Kors handbags and Chanel perfumes.

Many of the third party sellers purchase overstock, and resell it through Walmart’s platform, which is how items like Michael Kors handbags and luxury perfumes end up on the website. Other retailers like Stile sell new and slightly used luxury handbags from brands like Celine.

Unlike Amazon and eBay, only sellers who are invited by Walmart can offer products on the site. Walmart chooses stockists based on what products categories are missing from its current inventory. All sellers are responsible for the pricing, fufillment, and customer service of the order.

Source : us.fashionnetwork.com

(Author : Elisabeth Menant)
Shelving the correct product in the proper place is always a big challenge for retailers, especially when it comes to large-scale retail outlets. For example, retailers often encounter “false” out-of-stocks, that is, the item is nowhere to be found, at least not by the customer. It is simply misplaced.

walmart-tire-profit-des-drones-pour-faire-baisser-les-prix

In general, by hand, the scanning process would take an employee about a month to complete in a Walmart store. To improve the efficiency and lower prices, Walmart planned to deploy drones in its stores, as it just takes a day or less to accomplish the same task. Before scaling the use of these drones across its network of roughly 190 U.S. distribution centers, Walmart is currently conducting the test in its 1.2 million-square-foot distribution center in Bentonville, Arkansas. The drones, which can operate on autopilot, fly through the aisles snapping 30 images a second, and delivering real-time datato employees in back office. The real-time imaging on the screen will tell whether the correct product is shelved in the proper place: when a green box pops up, it signals the all-clear for the shelf in question; a blue box indicates the product is missing, and a red icon means there was an error while stocking the center’s shelves.

While most of business owners consider “Shelf-facing” of critical importance in the supermarket, “small things” like shelf verification also make a difference. Letting customers find easily right product on the right place, with right label gives them a differentiated shopping experience.

For supermarkets owners like Walmart, deploying automated tools to replace human labour in large-scale place saves both time and energy. In addition, as machines can work constantly, employees in the back office will get real-time data and react in time if something goes wrong. And data generated by the drones can be used afterwards to help in decision-taking.

Another advantage of machines deployed in the workplace is their versatility. According to Shekar Natarajan, a Wal-Mart vice president working on the Walmart project, the technology could also have additional uses across the business, from everything to crop monitoring to package delivery.

Source : echangeur.fr

(Auteur : Elisabeth Menant)
Ranger le bon produit au bon endroit est toujours un défi pour les distributeurs, surtout quand on parle de distribuer à grand échelle. Les détaillants se heurtent par exemple souvent à « false » out-of-actions, qui est, l’élément est introuvable, en tout cas introuvable pour le client. Il est tout simplement déplacé. Il n’est pas à sa place.

walmart-tire-profit-des-drones-pour-faire-baisser-les-prix

L’inventaire « à la main » d’un magasin Walmart prend à un employé environ un mois. Pour améliorer l’efficacité et baisser les prix, Walmart a prévu de déployer des drones dans ses magasins, permettant d’accomplir la même tâche de numérisation en moins d’un jour.

Avant le déploiement de ces drones à travers le réseau d’environ 190 centres de distribution américains, Walmart procède à l’essai dans son centre de distribution de 1,2 million de mètres carrés à Bentonville, Arkansas. Les drones, pouvant fonctionner sur le pilote automatique, volent à travers les allées, prennent 30 images par seconde et les données sont transmises en temps réel aux employés du back-office. L’imagerie instantanée sur l’écran dit si chaque produit est au bon endroit. Quand une signal vert apparaît tout est en ordre, bleu indique que le produit est absent et rouge signifie qu’il y avait une erreur de stockage.

Alors que la plupart des propriétaires d’entreprise considèrent le « facing » d’une importance cruciale dans les supermarchés, les « détails » comme la vérification du plateau permettent aussi de se différencier. Donner la possibilité au client de trouver le produit facilement avec un étiquetage de qualité, cela valorise l’expérience en magasin et cela permet donc de se différencier.

Pour les propriétaires de supermarchés comme Walmart, le déploiement des outils automatisés remplaçant le travail de l’individu, à grande échelle, permet d’économiser du temps et de l’énergie. En plus, les machines peuvent travailler sans interruption. Les employés du back-office obtiennent des données en temps réel et sont capables de réagir à temps si quelque chose est anormal. Les données générées par les drones peuvent également être utilisées pour aider à la prise de décision.

Un autre avantage des machines déployées sur les lieux de travail, c’est la polyvalence. Selon Shekar Natarajan, Vice-Président de Walmart travaillant sur le projet, la technologie pourrait également permettrent des utilisations complémentaires à l’entreprise,  de la surveillance à la livraison.

Source : echangeur.fr

(Auteur : Benjamin Fitzgerald)
Walmart Stores Inc said it was launching its warehouse retail business Sam’s Club and a store for imported products on JD.com Inc’s platform, three months after the world’s largest retailer took a stake in the no. 2 Chinese e-commerce company.

walmart-to-open-sams-club-on-jd-com173d
Walmart Stores will also start a two-hour delivery service from its stores in select Chinese cities on Thursday for orders placed on JD Daojia, JD.com’s grocery business. The delivery service will be available from more than 20 Walmart stores in China, and are expected to double by the end of the year.

Walmart’s global import store, set to be launched on Friday on JD Worldwide, will give Chinese customers access to products imported by Walmart from its stores around the world. The efforts, part of the agreement announced between the two companies in June, are being launched in time to woo Chinese customers ahead of the Singles’ Day shopping festival on Nov. 11.

The U.S. grocery giant said in June it would sell its Chinese online grocery store Yihaodian in return for a 5 percent stake in JD.com, to cure ailing sales in one of the world’s toughest retail markets. For the Sam’s Club store, Walmart said it would stock merchandise in JD’s warehouses and use JD’s same- and next- day delivery service. Wal-Mart reported a 10.8 percent passive stake in JD.com as of Oct. 5.

Source : us.fashionnetwork.com