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Shopper Experience

This week's top stories

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John Lewis & Partners’ and Waitrose & Partners create experimental concept shop
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Lululemon will open its second-biggest location at the nation’s largest mall.

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Lululemon will open its second-biggest location at the nation’s largest mall.
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Beauty giant Sephora introduces colour-coded baskets so customers with social anxiety can browse without being approached by staff

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Beauty giant Sephora introduces colour-coded baskets so customers with social anxiety can browse without being approached by staff
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Zappos Launches Socially Conscious Brand Platform, Goods for Good

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Zappos Launches Socially Conscious Brand Platform, Goods for Good
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Japanese cosmetic brand's 'phygital' retail concept

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Japanese cosmetic brand's 'phygital' retail concept
L’OCCITANE launches a Beauty Café in partnership with EL&N London
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J.C. Penney unveils new store model — complete with fitness classes

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J.C. Penney wants to make its stores more fun and easier to shop. The 117-year-old department store retailer opened a revamped location at North East Mall in the Dallas suburb of Hurst, Texas, that features a totally reimagined format and a truncated name: Penney’s (which is how most people refer to it.)
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Woolies opens ‘The Kitchen by Woolworths’ focused on wellness and organic products

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Woolies opens ‘The Kitchen by Woolworths’ focused on wellness and organic products
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Samsung opens Experience Store in Antwerp

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Samsung opens Experience Store in Antwerp
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Amazon Fashion launches StyleSnap in the UK and Germany

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Amazon Fashion launches StyleSnap in the UK and Germany