Supermarket giants
react to coronavirus challenge

Retailer News

Retailer News

20 March

Supermarket giants react to coronavirus challenge

Sainsbury’s has revealed measures to help elderly and vulnerable customers during the ongoing coronavirus outbreak.

(Author : Liz Wells)

All of its stores will open only to these two groups for the first hour of trading from tomorrow (19 March), chief executive Mike Coupe said, but will open for an hour longer so other consumers do not miss out.

In addition, the supermarket giant said customers over 70 and those with a disability will also have priority access to online deliveries from Monday (23 March) and the chain is also expanding its click and collect service.

Coupe added that as of Thursday (19 March), Sainsbury’s will be closing its cafes and its meat, fish and pizza counters to free up freight capacity for essentials.

Consumers will also only be able to buy a maximum of three of any product and a maximum of two on the most popular items – such as toilet roll, soap and UHT milk – from today (18 March) onwards.

“As we work to feed the nation, we are also focusing all of our efforts on getting as much food and other essential items from our suppliers, into our warehouses and onto shelves as we possibly can,” Coupe said.

Meanwhile, Tesco is to begin closing its larger 24-hour stores at 10pm to help them re-stock. The stores will re-open at 6am in a temporary move which will be across all Extra, superstores and large Metro branches. About 400 of its stores currently open 24-hours a day.

In addition, Asda is closing its cafes and pizza counters and restricting shoppers to three items on all food, toiletries and cleaning products. The retailer said: “We have plenty of products to go around but we have a responsibility to do the right thing for our communities to help our customers look after their loved ones in a time of need.”

The Co-op is limiting purchases to a maximum of two per customer on hand sanitiser, soap, antibacterial wipes, toilet/kitchen roll, tinned goods, pasta, rice, long-life milk, sugar, baby milk, baby food, nappies, and baby wipes. Previously it was limiting purchases of hand sanitiser and wipes, restricting shoppers to three items each.

Aldi has introduced a strict four item limit to prevent shoppers from overbuying.




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