(Author : Caroline Baldwin)
7-Eleven has successfully completed the first fully autonomous drone delivery service to a customer’s home.
The historic delivery was conducted in celebration of the convenience store chain’s 89th birthday and was completed in line with Federal Aviation Administration (FAA) approval. Working with drone delivery service, Flirtey, 7-Eleven claims it has advanced the industry’s research toward integrating drones into the National Airspace System. 7‑Eleven’s EVP and chief merchandising officer, Jesus Delgado-Jenkins, said the two companies plan to expand its drone delivery tests going forward.
“Drone delivery is the ultimate convenience for our customers and these efforts create enormous opportunities to redefine convenience,” said Delgado-Jenkins. “This delivery marks the first time a retailer has worked with a drone delivery company to transport immediate consumables from store to home. In the future, we plan to make the entire assortment in our stores available for delivery to customers in minutes. Our customers have demanding schedules, are on-the-go 24/7 and turn to us to help navigate the challenges of their daily lives. We look forward to working with Flirtey to deliver to our customers exactly what they need, whenever and wherever they need it.”
A 7-Eleven store in Nevada successfully completed two deliveries, flying hot and cold food items to a consumer’s home in a matter on minutes. The delivery was transported in a Flirtey drone delivery container and flown autonomously using GPS to a local customer’s house. The retailer said the drone hovered in the family’s back garden and lowered each package onto the ground.
The 7-Eleven customer, called Michael, said: “My wife and I both work and have three small children ages 7, 6 and 1. The convenience of having access to instant, 24/7 drone delivery is priceless. It’s amazing that a flying robot just delivered us food and drinks in a matter of minutes.”
Flirtey CEO Matt Sweeny, said: “We’re absolutely thrilled to have 7‑Eleven, the largest convenience chain in the world, embracing new technologies and working with us at Flirtey to make drone delivery a reality for customers all over the world. This is just the first step in our collaboration with 7‑Eleven. Flirtey’s historic drone deliveries to date have been stepping stones to store-to-home drone delivery, and today is a giant leap toward a not-too-distant future where we are delivering you convenience on demand.”
Chris Walach, director of operations for Nevada Institute for Autonomous Systems (NIAS), added: “This delivery required special flight planning, risk analysis, and detailed flight procedures ensuring residential safety and privacy were equally integrated.”
Source : essentialretail.com