(Author : Deena M Amato-McCoy) Walmart has a new delivery team dropping off customers’ online orders — but they don’t work for a major shipping company or third-party delivery venture.
The retail giant is testing a new delivery concept that leverages its own store employees to drop off online orders right at customers’ front doors. The new program is designed to solve the challenges associated with the last-mile of delivery, which include “cutting shipping costs and getting packages to their final destinations faster and more efficiently,” said Walmart’s U.S. digital chief Marc Lore.
The opt-in program, which is app-based, enables employees to set preferences, including how many packages they can deliver, the size and weight limits of those parcels, and which days they’re able to make deliveries after their work shift ends. The app also tries to minimize the collective distance associates need to travel off of their commute when making a delivery.
“Associates are fully in control of their experience. If they don’t want to participate, they don’t have to,” he said. “They can choose to opt in, and they can update those preferences at any time.” The program is a strategic way to combat Amazon’s signature same-day delivery services. Between a network of 4,700 Walmart stores across the U.S. and more than 1 million associates, “our stores put us within 10 miles of 90% of the U.S. population,” Lore said. “Now imagine all the routes our associates drive to and from work, and the houses they pass along the way,” he added. “It’s easy to see why this test could be a game-changer.” The test is currently available in two New Jersey stores, and one in northwest Arkansas. Many orders are being delivered the next day.
Walmart associates are being paid to participate in the program, however the chain did not reveal their compensation, “Associates love having the option to earn more cash while doing something that’s already part of their daily routine,” Lore reported. “An unexpected benefit is they’re finding quicker routes home, thanks to the GPS built into our proprietary app.”
(Author : Barbara Santamaria) In a bid to increase footfall and offer shoppers a more convenient shopping experience, Westfield has become the first shopping centre to partner with Uber.
As part of the agreement, Westfield is establishing specific pick-up and drop-off points at its two London shopping centres in Shepherd’s Bush and Stratford City. The shopping malls are among the largest in London, housing both high end and mass brands such as Burberry, Coach, Kate Spade New York, H&M, Zara and River Island. By integrating Uber’s service, the shopping centre owner aims to reduce waiting times for consumers and ensure a seamless shopping experience.
“Westfield is proud to be the first shopping centre to partner with Uber to deliver an enhanced service for our customers. This new service is an example of bringing together physical and technological solutions which are focused on delivering a real benefit to our customers,” said Paul Buttigieg, director of operations. To request a ride, visitors will be able to use the app in the centre and will receive clear instructions enabling them and their allocated driver to meet at the Uber zone, directed on the way by clear signage in both centres.
“We understand that it can sometimes be tricky for drivers and riders to locate each other in a big venue and we are excited to see the impact of our new Uber zones on shoppers,” commented Jo Betram, regional manager of Uber in the UK.
(Author : Coco Café is finally landing in Hong Kong this week. After its eye-poppingly Instagrammable stops in Tokyo, Seoul, Singapore and Shanghai, Chanel’s pop-up café will be taking over the Causeway Bay (G/F 38 Yiu Wah Street, Causeway Bay) branch of Coffee Academics from June 10 to 25.
The beauty brand has created its own chic little universe, where you can sit back with a neon pink cup of coffee and peruse a special edition of The Coco Daily (don’t forget to bring your shades to complete the Parisian café look).
Of course, it is Chanel, so they’re not just going to serve lattes and cakes—you can also expect to see ‘beauty bubble tea’ and perfume-inspired juices on the menu, if they follow their recipes from Singapore.
After that, head over to the beauty counters for a free mini makeover, and then get a quick change of your nail shades at the nail bar. Spruce up your look with some tattoo stickers, and spritz on some Chance fragrance for the final touch.
Don’t forget to commemorate the occasion with a few snaps in the photo booth, which will have Chanel-themed digital stickers. We have our heads in a fluffy pink cloud just dreaming about it.
As if that’s not enough, visitors will also be treated to a sneak preview of Chanel’s new lip product, Le Rouge Crayon de Couleur. The intense crayon lipstick, which comes in 11 shades, will be shown in Asia for the first time.
Gorgeous makeup and delectable treats—what more could a girl ask for? Register online for a complimentary drink, door gift and priority entry. Time slots are filling up fast, so we suggest you get on it quickly.
(Author : arabian business) Majid Al Futtaim says new centre will be able to store more than 400 million units to support retailer’s stores.
Majid Al Futtaim has held a ground-breaking ceremony at the site of its new regional Carrefour distribution centre at the National Industries Park in Dubai. With a total storage capacity of over 400 million units to support Carrefour’s brick and mortar stores in addition to the omni-channel business of Carrefour, the company said in a statement.
It added that the multi-temperature storage at the new distribution centre is designed to meet the storage needs of the different food types and dry foods as well as warehousing for non-food goods. Younis Al Mulla, senior vice president – Development and Government Affairs at Majid Al Futtaim Retail, said: “The facility is four times the size of Carrefour’s current largest distribution centre building in the region.
“The centre will also feature advanced warehousing, storage and logistics technologies.
The distribution centre is expected to save over 50 percent energy per cubic metre in line with Majid Al Futtaim’s sustainability goals for energy efficiency.” Younis Al Mulla, senior vice president – Development and Government Affairs at Majid Al Futtaim Retail, added: “Quality and choice are key areas on which we focus. Carrefour’s distribution centre in National Industries Park will be equipped with the finest technology, allowing us to meet the growing demand of our customers and process the orders quickly and efficiently.”
(Author : Laura McQuarrie) There are countless fast food drive-thru stations that can be visited around the world, but this one created by McDonald’s in Sao Paulo, Brazil, sets itself up right on the road alongside drivers.
The “Drive-Thruck” is like a hybrid between a food truck and a traditional drive-thru station, making it possible to bring the food-ordering experience right to drivers, rather than requiring them to travel. People in cars who pulled up alongside the unique McDonald’s station were handed orders of fries, ice cream cones and soft drinks in the same way that they would ordinarily receive food and drink items from a drive-thru window.
The Dia Drive stunt was devised with the help of Brazilian agency DPZ&T to remind people just how easy it is to find a McDonald’s drive-thru window virtually anywhere throughout the country.
(Author : Retail in Asia) 02Danish toymaker Lego has opened its first standalone store in Beijing this month, on the back on its successful Hong Kong store debut in August 2016.
Located on the fifth floor of Chaoyang Joy City, the Beijing store stocks the full range of Lego for adults and children including its Friends collection, targeted at young girls. The Beijing outfit boasts a ‘build your own mini-figure’ station, where shoppers can create their own lego characters piece by piece, as well as a PAB-Wall – short for “Pick-a-Brick” wall. Consumers are able to purchase the precise individual piece needed to complete their toys. The latest China store is developed and managed by Kidsland LCS Ltd, Lego’s main distribution arm in mainland China and Hong Kong.
In 2016, Kidsland opened Lego’s largest Asia store – some 4,000 square feet – in Hong Kong. Located at Langham Place in the city’s Mong Kok district last year, the flagship has proven very successful for the European kids retailer.
“Since our opening in August 2016, Lego Certified Store (LCS) Hong Kong has been pulling in the highest spending per square feet amongst all LCSs worldwide,” Dr William Lo, Vice Chairman of Kidsland International Holdings, told the Hong Kong Trade Development Council magazine, in a recent interview.
The store was designed to completely reveal Lego’s DNA. “We have been a partner with the Lego Group for over a decade,” said Lo. “As a Hong Kong-based company with a focus on developing children’s goods and toy retail business in China in the past, we are very honoured to open the first Lego Certified Store in Hong Kong. We strive to be coherent to the brand’s principles with an aim to inspire Lego fans of all age groups.”
In 2016, Lego reported revenues of 37.9 billion Danish crowns ($5.38 billion), while its Chinese sales are growing by 25-30 percent year-on-year.
(Author : Jessica) Citibank decided to test the use of Beacon technology in some of its Smart Banking branches in New York City. By making use of this technology, the company wants to provide their customers to make use of smartphones to access the branch ATMs 24h a day.
The use of Beacons lets the customer choose to receive location based customized messaging. This includes messages about special promotions or specific events of the branch/region.
VALUE OF BEACONS FOR CITIBANK By integrating this new technology, the company is aiming to enhance the appeal of branch banking. In the past years, this industry has been declining in popularity. According to a survey conducted by the BI Intelligence Digital Banking, 75% of millennials either never visit branches or do so once a month or less. However, the survey also showed that 62% of millennials sees value in branches. This means banks need to find a way to create a better balance between digital and in-branch services. Beacons can provide a good solution for this need of integration between the digital and offline environment.Citibank has created an infographic on how this technology will be used.
The banking industry is becoming more popular to tech-savvy customers due to the introduction of beacons, cardless ATMs, and other mobile technology. Smartphones are becoming a foundational banking channel. This offers a great opportunity for the expansion of the use of Beacons in this industry. By making use of Beacons the bank is able to collect data about the user and on its purchases. This is more reliable due to the fact that the smartphones go everywhere the user goes.
Beacons are a good technology to respond to the increasing needs of the millennial user. This user is more tech-savvy and is focused on the easiness of the use of the banking system. With the use of Beacon, technology banks are able to collect more information on their users and do better targeting.
(Author : Vinny Halo) New York cosmetic brand Kiehl’s will open the world’s first Kiehl’s Coffee House and shop in Taiwan in June.
Located in Taipei, the premium skincare brand’s first global coffee shopwill be “New York” theme, and will take on a shop-in-shop design. Black and white will feature throughout with wooden tones. The café shop will provide customers with coffee and snacks, as well as Kiehl’s products and skincare consulting services. The L’Oreal-owned brand hopes the new coffee house will increase consumer and brand interaction. According to local reports, the mainland’s first coffee shop is also in preparation. Taiwan boasts seven standalone Kiehl’s stores in Taipei, Hualien City and Taichung City. Pharmacist John Keihl founded Kiehl’s in 1851. It started as a single pharmacy in Manhattan at Third Avenue and East 13th Street in 1851.
Nowadays, the American cosmetics retailer is part of L’Oreal Group’s beauty stable and specialises in premium skin, hair, and body care products.
(Author : Jana Pijak) This Ray Ban popup shop is both compact and chic, spotlighting the luxury eyewear brand’s latest collection. Located in the heart of The Grove — one of LA’s most popular outdoor shopping districts — the temporary boutique is built to resemble an industrial shipping container and spans 200 square feet in size.
While this Ray Ban popup boasts a metal-clad exterior that is showcased in a black shade, its interior features a bold red color scheme, reflective of its signature branding. Despite its portable size, this temporary retail space showcases Ray Ban’s covetable eyewear accessories on stacked display shelves that are wall hung, and even leaves room for a sculptural cash register and additional, free-standing units that are used for project merchandising and storage.
(Author : Riley von Niessen) In order to spread the story of Run Signature, a campaign that celebrates individual athletic needs, Brooks Running created a mobile store that allows consumers from all over to get a look at its various sneaker styles, and even take part in physical tests to determine which is best for them.
The pop-up was able to be easily transported throughout the United States as it was built within a trailer, which was covered in Brooks Running’s branding, as well as a series of vivid colors to attract attention to it. As Run Signature’s intention is to match consumers with their perfect Brooks Running shoes, all of the models were clearly marked within the pop-up to designate the type of support they would offer.
In addition to the useful tests and the expansive range of shoes to choose from, the pop-up featured interactive games and giveaways to increase consumer engagement.