(Auteur :  Katherine Pendrill )
In an effort to combine art and retail in one whimsical space, a group of entrepreneurs have opened a new concept store in Mumbai, India, called ‘Wishbox.’

Mumbai's 'Whishbox' Store Combines Art and Retail in One Space

With a growing number of young consumers seeking out artisan products that afford a sense of uniqueness and exclusivity, this design-forward shop is sure to be a hit among millennials.

Wishbox is a concept shop located in Mubai’s Peninsula Corporate Park. The store is the brainchild of a group of storytellers who wanted to create a space that made art and artists the main attraction. To achieve this goal, the team reach out to local artisans from across the country to help them display their goods in the store. As a result, the shope is a bright and whimsical space stocked with everything from women’s clothing to home decor and furniture.

Source : trendhunter.com

(Author : Laura McQuarrie)
Rebecca Minkoff’s Self-Checkout Solution is Powered by QueueHop.

Mobile Self-Payment Systems

Affordable luxury fashion label and leader in digital innovation Rebecca Minkoff, recently launched a self-checkout system in its SoHo flagship store as of the first of December in 2016.

The self-serve checkout experience has been completely redesigned with QueueHop, a “RFID-enabled apparel security tag that disables anti-theft security after mobile payment.” For the project, QueueHop worked exclusively with Rebecca Minkoff’s design and technology teams.

Rebecca Minkoff’s Store of the Future concept originally launched in 2014, with plans to eventually introduce a self-checkout option. While self-checkout technology is commonly seen at grocery stores and other retail environments, part of the challenge of implementing it across fashion stores has been the potential for theft. QueueHop gives shoppers, particularly Millennials, complete control of their shopping experience, while also prioritizing loss prevention.

Source : trendhunter.com

(Author : Paul Skeldon)
Jaguar drivers can now use their car’s touchscreen to pay for fuel with a new cashless payment app at Shell service stations in the UK.

Jaguar and Shell put mobile into mobile payments with touchscreen in-car fuel payments with PayPal

Rather than using a card at the pump, or queuing in the forecourt shop, Jag owners who install the Shell app can simply drive up to any pump at a participating Shell service station in the UK and use the vehicle’s touchscreen to select how much fuel they require and pay using PayPal or Apple Pay. Android Pay will be added later in 2017.

An electronic receipt will be displayed on the touchscreen, so customers can leave the forecourt confident of having paid. A receipt will also be sent directly from the pump to the driver’s email address so it can be added to accounting or expenses software.

Peter Virk, Jaguar Land Rover’s Director of Connected Car and Future Technology, explains: “In a world where cash is no longer king, customers are increasingly using electronic payments and contactless cards. Making a payment directly from a car’s touchscreen will make refuelling quicker and easier. With this new system you can choose any pump on the forecourt and pay for the fuel even if you’ve forgotten your wallet or can’t find your credit or debit card.”

“You will save time because there’s no more queuing to pay in a shop, and for drivers with children, it won’t be necessary to wake them up, or unstrap them from their seats to take them into the shop. Expenses and tax returns will also be made much simpler, with no receipts to lose as these will all be sent electronically.”

Unlike current phone-based payment methods, Shell and Jaguar Land Rover have created a simple but secure customer experience that uses geolocation technology and a cloud based pre-payment check with the PayPal or Apple Pay wallet.

David Bunch, Global Vice President Shell Retail Marketing and Chairman, Shell Brands International, said: ““As the world’s number one global fuels retailer, this e-commerce collaboration with Jaguar Land Rover is part of Shell’s commitment to continuously improve the digital experience for our customers at the forecourt. In 2015 Shell introduced mobile payments at the pump in the UK. Today we are proud to offer the next step in cashless motoring, with Jaguar and Land Rover customers in the UK paying for their Shell fuel using the car’s touchscreen. With around 30 million customers every day, we have a mission to continuously find ways to make our customer’s journey’s better. We look forward to further exciting developments like this across our 43,000 sites around the world soon.”

The Shell app with in-car cashless payments will be available to download from 15 February in the UK and will be rolled out in additional markets across the globe during 2017.

Virk adds: “We are working with leaders in e-commerce such as Shell to enable our customers to enjoy cashless motoring via their car’s touchscreen.Whether it’s paying for fuel, parking, tolls, or even at a drive-through restaurant, the aim of cashless motoring is to make life easier for our customers.

“Our technology allows users to put their phone away out of sight and use it via the touchscreen in the car, because as the car becomes more connected to the Internet of Things, we will always be guided by what is appropriate and safe to do while driving. So in-car payments would only be enabled when it is safe to do so, preventing unnecessary driver distractions.”

Source : internetretailing.net

(Author : Marianne Wilson)
Walmart has added another online asset to its battle against Amazon.

Walmart acquires specialty outdoor retailer
The chain announced it has acquired Moosejaw, an outdoor retailer know for its social media marketing expertise and strong online following among younger consumers, for approximately $51 million. The acquisition, which closed on Feb. 13, is Walmart’s second acquisition in less than two months. In late December, the chain’s Jet.com unit acquired online footwear retailer ShoeBuy.
Founded in 1992 and based in Madison Heights, Michigan, Moosejaw has a significant web presence and also operates 10 stores. It carries more than 400 brands, including such higher-end labels as Patagonia, The North Face, Marmot, and Arc’teryx.
Walmart said that Moosejaw will continue to operate its site and stores as it has in the past, and will be run as a standalone and complementary brand to the discounter’s other e-commerce sites.
“Moosejaw CEO Eoin Comerford, his executive team, and Moosejaw’s 350-plus employees will continue to be based in Michigan, and will join our new U.S. e-commerce retail organization,” Walmart stated.
Walmart also noted that Moosejaw suppliers “that are interested in expanding their consumer reach will now have the opportunity to serve more customers through Jet.com and our other e-commerce sites.”

(Auteur : Karin Bosteels)
Les projets d’expansion de la chaîne allemande Lidl aux Etats-Unis commence à se concrétiser. Dès cet été les 20 premières filiales américaines ouvriront leurs portes, alors qu’initialement les premières ouvertures n’étaient prévue qu’en 2018.

Lidl ouvrira ses 20 premiers supermarchés américains cet été

Virginie, Caroline du Nord et du Sud
Les premiers supermarchés américains de Lidl seront implantés dans les Etats de Virginie et de Caroline du Nord et du Sud. En un an le discounter compte ouvrir une centaine de magasins sur la Côte Est, ce qui générera environ 4.000 nouveaux emplois. La conquête outre-Atlantique se déroulera donc plus vite que prévu. En juin 2015 Lidl annonçait son intention de s’implanter sur le marché américain depuis un siège principal à Arlington (Virginie), mais ne prévoyait les premières ouvertures qu’en 2018.

Toutefois Lidl n’est pas seul à convoiter le territoire américain. L’allemand Aldi, principal rival de Lidl, est déjà présent aux Etats-Unis depuis 1976 et compte poursuivre son expansion en Amérique. Récemment l’enseigne a laissé entendre qu’elle comptait injecter 1,6 milliard de dollars supplémentaires dans ses activités américaines.

Source : retaildetail.be

(Author : Jana Pijak)
Walmart’s Holiday Helper Staff Aimed to Speed Up Checkout Times.

Department Store Holiday Helpers

Walmart’s in-store holiday helpers were stationed in stores across America this past December in an attempt to speed up checkout times while providing customer service in the process.

Wearing bright yellow uniforms and holding signs that read “S’no line here!” the helpers aided department store visitors with wayfinding, leading them straight to checkout lines that were made speedier and more efficient with their presence — easing the stress of consumers who are used to more hectic holiday shopping experiences.

While simple, Walmart’s decision to hire holiday helpers was one that eased the lives of those doing their holiday shopping, a task that is synonymous with long in-store lineups and massive crowds. This marketing tactic not only improved consumer engagement but also ensured that Walmart’s in-store transactions were handled more efficiently internally.

Source : trendhunter.com

(Author : fashionnetwork)
German discount supermarket group Lidl will open its first stores in the United States ahead of schedule this summer, it said on Wednesday, with plans for up to 100 stores within a year in a move that could shake up U.S. retailers.

German discounter Lidl readies for first U.S. stores

The group plans to open its first 20 stores in Virginia, North Carolina and South Carolina, it said in a statement. Lidl, which runs more than 10,000 stores in 27 countries in Europe, is in the midst of a recruitment drive in the United States and had not been expected to launch there until late 2017 or 2018.

Wary of the impending arrival, U.S. retailers had already been taking action.

Kroger, the second-biggest U.S. grocer after Wal-Mart, has been expanding its own discount format – Ruler Foods, while organic grocer Whole Foods last year launched a lower-price store concept named “365”.

“Retailers are preparing themselves for Lidl’s market entry. They are not falling asleep. They really take it seriously,” said Milos Ryba from retail analysis firm IGD, speaking before the timing of the Lidl openings were announced.

The German discount formula is not new in the United States - Aldi opened its first U.S. store in 1976 and now runs 1,600. Aldi U.S. is owned by Aldi South, while its German sister company Aldi North runs 460 Trader Joe’s stores in 41 states. Last week Aldi announced it would invest $1.6 billion in its U.S. stores, planning to remodel and expand more than 1,300 stores by 2020.

However, Lidl is seen as potentially more of a threat as it has moved away from Aldi’s hard discount formula in recent years, introducing more brands, fresh produce and in-store bakeries, as well as sprucing up its stores and experimenting with e-commerce.

That could make it more appealing in the United States, where customers tend to prefer branded goods to private labels.

Lidl and Aldi have already shaken up the British supermarket sector in recent years, winning share from Britain’s traditional “big four” grocers, putting increased pressure on them to lower prices and raise their game. The chain also debuted a fashion collection in February to compete with low-price apparel stores.

Based in Neckarsulm in southern Germany, Lidl had sales of 64.6 billion euros ($68 billion) in the year to end February 2016. The group is owned by Dieter Schwarz, who is Germany’s richest man according to several international rich lists, and is the son of Lidl’s founder Josef Schwarz.

Source : us.fashionnetwork.com

(Autore: Roberto Pacifico)
Decathlon ha messo a segno un fatturato di 10 miliardi nel 2016, +12% rispetto all’anno precedente, realizzato per quasi il 70% in Francia.

Screen Shot 2017-02-16 at 12.26.56 PM

A livello internazionale, grande crescita di Cina, Russia e Spagna, i tre paesi dove l’insegna francese ha aperto più negozi nel 2016.

Decathlon, l’insegna francese specializzata nell’abbigliamento tecnico-sportivo, che fa capo alla famiglia Mulliez (Auchan), festeggia i 30 anni mettendo a segno un fatturato 2016 di 10 miliardi di euro, un bel regalo per un anniversario: le vendite sono aumentate del 12% (+4,4% a perimetro invariato di rete).

In madrepatria (la Francia), il fatturato di Decathlon corrisponde a circa un terzo del totale: 3,3 miliardi di euro (+2,3% rispetto al 2015). L’eCommerce incide per il 4,5% delle vendite totali in Francia.

Nel 2016 sono entrati nei negozi Decathlon francesi 1,7 milioni di clienti, +9,4% rispetto al 2015.

Decathlon ha 1.176 punti di vendita in 28 paesi del mondo: i negozi in Francia sono 301, e e 164 le filiali all’estero. Il mercato interno (Francia) rappresenta il 67% del fatturato globale: i primi tre mercati di Decathlon sono Francia, Cina e Taiwan, e Spagna.

Fonte: Mark-up.it

(Auteur : Sylvain Arnulf)
Leroy Merlin va lancer en mars 2017 l’application mobile Enki qui permet de contrôler les objets connectés de sa maison. Une box devrait suivre en fin d’année. L’enseigne de bricolage réfléchit aussi à la mise en scène des produits smart home dans ses magasins et aux services complémentaires qu’elle pourrait proposer.

Leroy Merlin prépare son offensive dans les objets connectés

En tant qu’enseigne leader du marché du bricolage en France, Leroy Merlin ne peut pas se permettre de rater le virage de l’internet des objets et de la smart home. “C’est encore un petit marché, mais nous avons une vraie légitimité à nous positionner, explique Pierre-Yves Hadengue, Chief IoT Officer de l’enseigne du groupe Adeo. C’est un projet structurant pour l’entreprise, qui modifie en profondeur ses métiers, ses timings, sa façon de communiquer, ses relations avec ses fournisseurs…” Leroy Merlin a par exemple mis en place un contrat destiné aux start-up (qui tient en deux pages), qui leur permet de tester leur innovation en conditions réelles. D’autres expérimentations sont menées sur plusieurs fronts.

Dans les magasins : de multiples tests
Nous devons apprendre à bien vendre ces produits, à bien les expliquer“, explique Pierre-Yves Hadengue. Leroy Merlin teste donc différents concepts dans ses magasins. “Cela touche au fond comme à la forme : la mise en scène, l’information plus ou moins digitalisée, le type de tarification… On analyse la réceptivité du client sur chaque proposition“. Petit à petit, la formule s’approche de ce que pourraient être des rayons Objets connectés dans tous les magasins. Un “corner” est par exemple en test en ce moment dans le magasin du XIXe arrondissement de Paris.

Mais cela ne touche pas qu’un seul rayon, toutes nos familles de produits ou presque sont concernées. Nous devons raconter une histoire, tisser un fil rouge à travers tout le magasin”, insiste Pierre-Yves Hadengue.

Leroy Merlin vend déjà des objets connectés, et observe des “croissances à deux chiffres” sur ce segment… mais le marché n’est pas encore totalement mûr. “D’après les études, nous sommes sur des types d’objets connectés parmi les plus demandés par les consommateurs : la gestion de l’énergie, de l’eau, l’accès à la maison, l’optimisation du confort, de l’ambiance (son et lumière)“.

Une appli mobile puis une box
Pour accompagner sa stratégie, Leroy Merlin a choisi de se doter d’une marque, Enki, conçue comme un label pour guider les consommateurs. Car ces derniers ont besoin d’être accompagnés, pour percevoir la plus-value des objets qui leur sont proposés, estime l’enseigne. “Il faut faire de la pédagogie, démontrer les bénéfices d’usage, répondre aux craintes quant à la sécurité, à la confidentialité des données“, explique le Monsieur Objets connectés de la marque.

L’une des réponses, formulée après un an et demi de réflexion stratégique, est la création d’une application universelle pour contrôler les objets connectés achetés en magasin, sous l’appellation Enki. “Nous voulons construire l’écosystème qui rassemblera le plus grand nombre de marques, technologies et protocoles, résume le patron. Les clients ne veulent pas utiliser une application par marque et par objet”.

A son lancement, en mars, l’appli pourra interagir avec “une trentaine de produits issus de 15 marques“, annonce Bryan Body, responsable Mobile Maison Connectée. “Nous allons l’enrichir mois après mois pour disposer de l’écosystème le plus ouvert de l’univers de la maison connectée“. L’application (pour iOS et Android) permettra bien sûr de contrôler ses objets (via le cloud) et de créer des scénarios d’utilisation de façon simple. Leroy Merlin a conçu l’application en interne, avec le support du cabinet No Design de Jean-Louis Frechin.

Une box, puis de l’IA pour nourrir de nouveaux services? 
Leroy Merlin travaille en coulisses à une version hardware de son innovation. Une box smart home qui devrait sortir d’ici la fin d’année. Quelles seront ses caractéristiques ? Un prototype fonctionnel a été conçu et la marque peaufine actuellement le concept. Cette box pourrait permettre d’activer ses objets sans latence, car l’intelligence se trouverait en local et non dans le cloud. Elle pourrait aussi fonctionner en cas de coupure de courant et de connexion internet. On imagine aussi qu’elle sera compatible LoRa puisque Leroy Merlin a gagné un challenge international organisé par le consortium en 2016.

Leroy Merlin travaille déjà à d’autres innovations, pour créer de nouveaux services autour des objets connectés. “On va travailler notre schéma d’offres, passer de plus en plus du produit au service, avec parfois des business models disruptifs“, prévient Pierre-Yves Hadengue. La marque entend bien prolonger sa relation avec ses clients grâce aux objets connectés. Un sacré défi.

Source : usine-digitale.fr

(Auteur : Tanguy Merrien)
Le géant de la distribution américain vient de créer un service de vente de véhicules, VN et VO, dans 25 de ses centres et quatre villes du sud du pays. D’ici deux ans, l’initiative pourrait s’étendre aux 10000 points de vente de l’enseigne…

Walmart va commercialiser des voitures

Des voitures disponibles dans des centres commerciaux est une initiative enfin devenue réalité. En tout cas aux Etats-Unis. En effet, le géant de la distribution US, Walmart, va commercialiser à compter du 1er avril prochain des véhicules neufs et d’occasion dans vingt-cinq de ses centres, tous situés dans quatre villes du sud du pays : Dallas, Houston, Phoenix et Oklahoma City.

La démarche est rendue possible grâce à l’accord passé entre Walmart, CarSaver, spécialiste de la distribution automobile sur le Net aux USA, une sorte d’AramisAuto américain, AutoNation, un des plus grand concessionnaires outre-Atlantique ainsi qu’Ally Financial, une société de financement.

A terme, CarSaver a annoncé vouloir incorporer tous les centres Walmart du pays d’ici deux ans. 10 000 sont dénombrés aux USA. Concrètement et dès le début de l’opération, les centres Walmart sélectionnés intégreront des stands CarSaver où les vendeurs feront le lien avec les clients, leur proposant des véhicules neufs, d’occasion ou zéro kilomètre accompagnés de services de financements.  A l’issue de ces premiers contacts, CarSaver mettra directement en relation, via téléphone ou Internet, le client avec un des points de de vente du groupe AutoNation pour finaliser la vente.

Source : journalauto.com